EXTRA

FREQUENTLY ASKED QUESTIONS

BELOW ARE SOME FREQUENTLY ASKED QUESTIONS:

1.) What address do I use my home or school address?
If you want your linens sent to school, then put in your name (student name), school residence name and address.If you live in Canada and you want your linens sent to your home, then put in your home address.

2.) When do I have to order by to have my order arrive on time?
You must order by August 16, 2013 to qualify for free delivery and to be gaurenteed on time delivery. Any orders after that date will have a delivery charge added of $15. depending on size of order and distance to your school.

3.) Do I have to pay taxes on my order?
There is a 13% Harmonized Sales Tax that will be added to your order.This tax is mandatory in Canada.

4.) How do I know what size sheets to order?
The school usually lets you know the size in their orientation package. But if you don't know our twin sheets will fit any twin/single bed, so there is no reason to worry. Most schools have twins ranging from 76" to 80" long.

5.) How and when will my package be delivered?

All packages are delivered by UPS. It will arrive at your residence front desk 2-5 days prior to your move in date, labelled with your name on it.(VERY IMPORTANT TO USE STUDENT NAME FOR LOGIN AND ADD STUDENT I.D.# TO COMMENT SECTION, IF KNOWN).Residence staff at participating schools are well versed in this procedure and are also very helpful.If you are having your package delivered to your Home address it should arrive 2-5 days after order date.(Use comments section for any special delivery instructions).

6.) If I am not attending one of the Participating Schools, where is the best place to have my order shipped to?

Most of the students attending the participating schools are international students and can only have delivery at their school. If you reside in Canada and are attending any school in North America you may want to have your package delivered to your home so you can prewash the sheets.But we can also deliver to your school. We still offer free delivery if ordered before August 16,2013.

WE ARE OPEN 24 HOURS A DAY, 7 DAYS A WEEK. WE CAN TAKE AND DELIVER ORDERS ALL YEAR LONG.

CONTACT US

PLEASE  ORDER BEFORE AUG.16, 2013 for free delivery.